Q & A Bot for websites

Q & A Bot for Websites

Q & A Bot for Websites is a generative artificial intelligence (AI) solution that responds to customer inquiries across multiple languages and platforms, enabling conversations through chat, voice, SMS, and Amazon Alexa. This versatile assistant helps organizations improve customer service through instant, consistent responses across a variety of communication channels .

Enhance your stakeholder experience

Provide question and answer support in many languages via text or voice with intelligent multi-part interaction using ‘canned’ answers and Gen AI

Leverage natural language and semantic understanding

Use natural language processing (NLP) capabilities to better understand human questions. Build conversational applications using high-performance Gen AI.

Reduce customer support wait times

Automate customer support workflows. Realize cost savings and serve your stakeholders better so they can get accurate answers and help quickly.

Provide board meeting data, budget data, enrollment inforamtion, and more to make your website a source of knowledge.

Implement the latest generative AI technology

Utilize intent and slot matching for diverse Q&A workflows. Leverage natural language understanding, context management, and multi-turn dialogues through large language models (LLMs) and retrieval augmented generation (RAG).

Customized chat interface
Embeded in website with look & feel
Queries to matching “canned’ responses
Gen AI respones based on your knowledge bases (RAG)
Multi-language text and audio

Inital set-up fee
Monthly cost based on options and user traffic
Uses your data as knowledge bases
Permission to access data and resources maintained
Admin controls and guardrails

Technical architecture with optional add-ons