Client Account Manager – Job Description

We are seeking a Client Account Manager to drive AWS cloud adoption.

Responsibilities

Sell Tech Reformers Cloud solutions by:

Identifying new and existing customer Cloud, Managed Services, and Information Management needs and proposing total solutions,
Developing and Maintaining a pipeline of business,
Making regular sales calls to build relationships and proactively follow up on leads,
Developing and Maintaining professional/referral relationships with appropriate vendors and consulting communities,
Developing and delivering professional and effective presentations for Tech Reformers and our solution offerings,
Developing and maintaining account relationships to maximize long-term sales opportunities and ensure effective negotiation of contracts, terms and conditions, and discounts,
Identifying the prospective decision-maker to close deals & finalize contracts.

Ensure high customer satisfaction by:

Complying with vendor guidelines,
Managing customer relationships through resolving problems and following up on the status of projects,
Acting as a liaison to resolve problems with products, services, and/or A/R collection issues,
Maintaining up-to-date awareness of Tech Reformers’ solution offerings and industry trends and advancements,
Involving appropriate additional Tech Reformers sales and services team members regarding sales opportunities to ensure the most effective solution is presented to the customer,
Maintaining required brand and solution certifications.

Participate in sales forecasting and planning effectively by:

Communicating to the manager the status of territory activity via regular reporting and forecast calls,
Developing and updating an annual account plan, including defining goals, strategies, and resources,
Monitoring, analyzing, and communicating monthly sales data to contribute to product/service planning,
Entering required information in the company CRM system.

BA/BS
AWS Cloud Practitioner certification (or equivalent)
1-year selling technology
1-year selling to the public sector or commercial
Understanding of the AWS Shared Responsibility Model and Well-Architected Framework
Demonstrated presentation and communication skills
Demonstrated problem-solving, customer service, negotiation, and follow-up skills
5+ years in Information Technology
Experience in EdTech and SaaS companies

All Tech Reformers employees are responsible for safeguarding the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Tech Reformers policies, standards, and procedures related to security and report security violations to the appropriate Tech Reformers authority.
Participate at hire and annually in the Information Security Awareness training and other required training identified by the Human Resources department. Data privacy and security-related regulatory training may be necessary based on your role or assignment.

Draw upon future sales commissions with no cap.

To apply, please send a cover letter and resume to info@techreformers.com

Updated 10/1/2024