Terms and Conditions – Prepaid Training Credits

Tech Reformers is dedicated to ensuring your employee’s computer training experience is satisfying and productive. In order to effectively serve you and our other clients, please read the following information and share this information with employees that will be attending class. Please contact your Account Executive at (206) 401-5530 if you have any questions or to schedule employees for classes.

  1. Please have employees arrive 30 minutes prior to the class start time (whether in the classroom or virtual) to allow time for check-in and seating. If they are more than 15 minutes late for class, their seat may be given away. If they anticipate being late, please call Tech Reformers and notify the receptionist at ext. 1, and their seat will be held up to 30 minutes from the start of the class. They will not be admitted into class if they are more than 30 minutes late.
  2. Classes are offered on a first-come, first-serve basis. Seating is limited. We urge your employees to register for classes as soon as possible. Classes may be scheduled through your Account Executive at (206) 401-5530.
  3. Your employee may be placed on the waiting list if a class is full. They will be notified only if cancellations occur and space becomes available. Tech Reformers reserves the right to cancel classes if needed.
  4. Tech Reformers will reduce your Prepaid Training Credits balance by the price of each course, less the agreed-upon discount, for each course attended by your employee upon check-in. Please contact your Account Executive for an up-to-date Prepaid Training Credits report.
  5. Prepaid Training Credits are good for all Tech Reformers training courses at the agreed-upon discount per course type.
  6. Tech Reformers confirms our classes via email (21), (14), and (7) days prior to your employee’s class date. We would appreciate a return email within 24 hours of when we contact an employee to confirm their attendance. If we do not receive their confirmation (5) days before class, their seat may be given to another client.
  7. RESCHEDULING AND CANCELLING CLASSES POLICIES Please see the attached current course rescheduling and canceling classes policies which are subject to change. Please see the Tech Reformers Website for Rescheduling and Cancelling Classes Policies applicable when an employee registers for the class.
  8. Prepaid Training Credits purchased under this agreement are valid for one year following the purchase date.