pixel John Krull, Author at Tech Reformers

Author Archives: John Krull

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AWS AI-Powered Tools to Reshape the Future

Tech Reformers recently participated in the AWS PartnerEquip Live event held in Washington DC from September 30 to October 3, 2024. PartnerEquip Live caters exclusively to AWS Specialization Partners, including those with AWS Competency, Managed Service Provider, Service Delivery, and Service Ready designations. This elite gathering grants unparalleled access to strategic and forward-looking AWS content. Attendees gain invaluable insights into product roadmaps, sneak peeks at upcoming feature releases, and exclusive demonstrations of cutting-edge technologies. The event series empowers partners to dramatically enhance their technical capabilities and craft powerful co-sell strategies alongside AWS experts. This unique opportunity positions Tech Reformers at the forefront of cloud innovation, ready to deliver exceptional value to our clients.

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This gathering for AWS Specialized Partners unveiled advancements in AI-driven developer tools dubbed the “next-generation developer experience” (NGDE). We dove deep into Amazon Q Business and QuickSight Q. The event showcased how generative artificial intelligence transforms software development, enterprise operations, business intelligence, and DevOps practices.

Amazon Q: The Game-Changing AI Assistant

The star of the event was undoubtedly Amazon Q, AWS’s powerful new AI assistant. It comes in several flavors including Amazon Q Developer for software and systems engineers, Amazon Q Business for enterprise users, QuickSight Q for Generative Business Intelligence or “Gen BI.” Tech Reformers has been helping several organizations launch Amazon Q with our Q Business QuickStart. Let’s dive deeper into these transformative tools.

Amazon Q Developer: Supercharging Software Development and IT

Amazon Q Developer emerges as a groundbreaking AI-powered assistant designed to upend the software development process. This versatile tool offers a wide array of features that significantly enhance developer productivity and code quality:

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  1. Code Recommendations and Enhancements: Amazon Q Developer provides intelligent suggestions to improve code efficiency and readability. It analyzes existing codebases and offers context-aware recommendations, helping developers write cleaner, more maintainable code.
  2. Automated Feature Development: One of the most impressive capabilities of Amazon Q Developer is its ability to automate feature development. By understanding project requirements, it can generate entire code snippets or even complete features, dramatically reducing development time.
  3. Security Scanning: With cybersecurity concerns at an all-time high, Amazon Q Developer integrates advanced security scanning capabilities. It detects potential vulnerabilities and security policy violations in real-time, allowing developers to address issues before they make it into production.
  4. Code Transformations: Legacy code often hinders progress and innovation. Amazon Q Developer tackles this challenge head-on with its code transformation features. It can modernize outdated code, convert between programming languages, and adapt code to new frameworks or best practices.
  5. Customization Options: Recognizing that every development team has unique needs, Amazon Q Developer offers extensive customization options. Teams can tailor the AI assistant to align with their specific coding styles, project structures, and development workflows.

Amazon Q Business: Unlocking Enterprise Intelligence

While Amazon Q Developer focuses on software engineering, Amazon Q Business aims to revolutionize how enterprises interact with their data and systems:

  1. Natural Language Interactions: Amazon Q Business enables employees to query enterprise data using natural language. This democratizes access to information, allowing non-technical users to derive insights without relying on data analysts or complex query languages.
  2. Intelligent Summaries and Content Generation: The AI assistant can quickly summarize large documents, generate reports, and create content based on enterprise data. This feature saves employees countless hours previously spent on manual data analysis and content creation.
  3. Task Automation: Amazon Q Business can complete various tasks across different enterprise systems. From scheduling meetings to generating expense reports, it streamlines numerous business processes.
  4. Customizable Plugins: Plugins offer extensibility . This allows organizations to integrate the AI assistant with their proprietary systems and tailor its capabilities to their specific needs.

Gen BI with Amazon QuickSight Q

Amazon Q with QuickSight, AWS’s business intelligence tool, brings generative AI capabilities to data visualization. Users can create and modify charts, graphs, and dashboards using natural language commands, reducing the time to insight from hours to minutes.

AWS App Studio: Democratizing Application Development

One of the most exciting revelations at the PartnerEquip:Live event was AWS App Studio, a new service in preview that democratizes application development through the power of generative AI.

Natural Language Application Development

AWS App Studio harnesses natural language processing to revolutionize the way enterprise-grade applications are built. This innovative approach empowers a whole new category of builders to create sophisticated applications in a matter of minutes, not months.

Expanding the Developer Pool

With App Studio, AWS breaks down traditional barriers to application development. Technical professionals who may lack deep software development skills can now take the lead in creating custom business applications for internal use. This includes:

  1. IT project managers
  2. Data engineers
  3. Enterprise architects

These professionals can leverage their domain expertise and organizational knowledge to rapidly develop applications tailored to their specific business needs.

Introducing AWS App Studio – Generative AI-Powered Low-Code Application Development

Empower Your Organization with AI-Driven Tools from Amazon

The AWS PartnerEquip event showcased how Amazon Q is set to transform business operations and software development. This powerful AI assistant, with its developer and business variants, offers practical solutions to enhance productivity, streamline processes, and unlock new capabilities within organizations. From intelligent coding assistance to natural language data interactions, Amazon Q provides tools that can significantly impact your bottom line. From Amazon Q to App Studio’s natural language application development, these innovations promise to dramatically enhance productivity, accelerate digital transformation, and democratize software creation and business intelligence.

As an AWS Specialized Partner, Tech Reformers is ideally positioned to help your organization leverage these innovations effectively. Don’t miss out on the competitive advantages these AI-driven tools can offer. Contact Tech Reformer today to learn how we can implement Amazon Q to boost efficiency and drive innovation in your enterprise.

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In today’s rapidly evolving tech landscape, generative AI has emerged as a game-changing technology with immense potential across industries. While off-the-shelf AI solutions like ChatGPT or Copilot have gained popularity, many businesses are discovering the need for more customized, secure, and scalable AI solutions. This is where Amazon Web Services (AWS) shines. AWS offers a comprehensive suite of generative AI tools and services designed for enterprise-grade applications.

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Made with Amazon Bedrock and generated by Stability AI SD3 Large 1.0.

AWS’s generative AI offerings stand out for their ability to provide customization and control over model selection and deployment. So, importantly, you choose from a variety of model to fit your need. You build knowledge bases with your data. The enhanced data privacy and security measures makes sure all data stays in your custody. Seamless integration with existing AWS infrastructure leverages the most extensive cloud. These solutions offer the scalability and high performance needed for demanding enterprise applications. Along with cost optimization through granular resource control, you save money over off-the-shelf solutions. With services like Amazon Bedrock, Amazon SageMaker, and Amazon Q, AWS provides the flexibility and power to build, train, and deploy state-of-the-art AI models tailored to your specific business needs.

To help tech professionals harness the full potential of these powerful tools, Tech Reformers is excited to offer the “Developing Generative AI Applications on AWS” course this Fall. This intensive 16-hour program equips participants with the skills and knowledge to create cutting-edge generative AI applications using Amazon Web Services.

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Course Highlights: From Basics to Advanced Applications

This AWS-authored course begins by laying a solid foundation in generative AI concepts and their implementation on AWS. So, immediately, participants will gain hands-on experience with key AWS services. You learn to use Amazon SageMaker for building, training, and deploying machine learning models at scale. Leverage AWS Lambda for creating serverless, event-driven applications. Build with Amazon Bedrock, a fully managed service that offers state-of-the-art foundation models from leading AI companies. Understanding these services is crucial for developing robust, scalable generative AI applications in the AWS ecosystem.

A significant portion of the course is dedicated to the art and science of prompt engineering. Participants will delve into basic and advanced prompt techniques, model-specific optimizations, and strategies to mitigate bias and address potential misuses. This knowledge is essential for effectively communicating with AI models and obtaining desired outputs.

The course goes beyond theory, providing practical insights into building generative AI applications. Participants will explore working with datasets and embeddings, implementing Retrieval Augmented Generation (RAG), applying model fine-tuning techniques, and securing generative AI applications. The curriculum also covers LangChain, a powerful framework for developing applications that leverage large language models (LLMs).

To bridge the gap between theory and practice, the course delves into various architecture patterns for generative AI applications. Through hands-on demonstrations, participants will gain practical experience in implementing patterns for text summarization, question answering systems, chatbots, and code generation using AWS services and tools.

Who Should Attend?

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While the course is primarily designed for software developers, it offers valuable insights for a broader range of tech professionals. Therefore, systems architects and systems engineers with Python skills will find the course content highly relevant to their work. The comprehensive coverage of AWS services and generative AI concepts makes this course an excellent opportunity for anyone looking to expand their skills in this cutting-edge field.

Empowering Your Career with Generative AI Skills

By completing this course, participants will be well-equipped to design and implement generative AI solutions using AWS services. They’ll learn to optimize AI model performance through advanced prompt engineering techniques and develop secure and scalable generative AI applications. Finally, perhaps most importantly, they’ll have the skills to apply generative AI to solve real-world business problems.

These skills are increasingly in demand across industries, opening up new career opportunities and pathways for innovation within organizations. As generative AI continues to transform the tech landscape, professionals with expertise in AWS generative AI services will be well-positioned to lead this revolution.

Join the Generative AI Revolution with Tech Reformers

In conclusion, don’t miss this opportunity to be at the forefront of the generative AI revolution. Tech Reformers, an AWS Authorized Training Provide will deliver Developing Generative AI Applications on AWS course as a comprehensive, hands-on learning experience that will empower you to create the next generation of AI-powered applications.

Enroll today and take the first step towards mastering generative AI on AWS. Your journey to becoming a generative AI expert starts here, with a course designed to give you practical, in-demand skills that will set you apart in the rapidly evolving field of AI.

As the AI landscape continues to evolve, those who can harness the power of AWS generative AI services will be at the forefront of innovation. Don’t let this opportunity pass you by – join us and unlock the full potential of generative AI on AWS.

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We are in a rapidly evolving landscape of artificial intelligence (AI); public and private sector organizations are increasingly turning to generative AI (Gen AI) to drive innovation, streamline operations, and create new value for their customers. While popular off-the-shelf AI platforms like ChatGPT, Gemini, or Microsoft Copilot have garnered significant attention and adoption, they may not always be the ideal solution for larger organizations with specific needs, security concerns, or scalability requirements. These organizations may benefit more from Enterprise AWS AI Solutions.

Why Look Beyond Consumer AI Platforms?

  1. Customization and Control: Off-the-shelf AI solutions often provide a one-size-fits-all approach. However, businesses along with education and government institutions frequently require AI models tailored to their specific industry, data, or use cases. AWS’s generative AI services offer greater flexibility and control over model selection, fine-tuning, and deployment. These are critical features of Enterprise AWS AI Solutions.
  2. Data Privacy and Security: Consumer-grade AI platforms may not meet the stringent data protection standards required by many industries. AWS provides robust security measures and compliance certifications, ensuring that your sensitive data remains protected throughout the AI lifecycle. All data remains in an organization’s sole custody, which is a key advantage of Enterprise AWS AI Solutions.
  3. Integration with Existing Infrastructure: For businesses already utilizing AWS services, integrating generative AI becomes seamless. AWS’s AI offerings are designed to work harmoniously with other AWS services, enabling a more cohesive and efficient tech stack. Enterprise AWS AI Solutions can enhance this integration.
  4. Scalability and Performance: Enterprise-grade applications often require high-performance, low-latency AI capabilities that can scale with demand. AWS’s infrastructure is built to handle massive workloads, ensuring your AI applications remain responsive even under heavy use.
  5. Cost Control and Optimization: While consumer AI platforms often have simple pricing models, they may not be cost-effective at scale. AWS provides granular control over resource allocation and usage, allowing businesses to optimize their AI spend, a crucial feature of Enterprise AWS AI Solutions.

Why Choose AWS for Generative AI?

AWS offers a comprehensive suite of generative AI tools and services designed to meet the diverse needs of organizations, from startups to large enterprises. Here’s why AWS stands out:

  1. Diverse Model Selection: With Amazon Bedrock, you have access to a variety of foundation models. Leading AI companies include Anthropic, Meta, Stability AI, and Cohere, as well as Amazon’s own Titan models. This allows you to choose the best model for your specific use case.
  2. End-to-End AI Development: From data preparation with Amazon SageMaker to model deployment and monitoring, AWS provides tools for every stage of the AI development lifecycle with Enterprise AWS AI Solutions.
  3. Enterprise-Ready Solutions: Amazon Q Business and Amazon Q Developer provide pre-built, customizable AI assistants that quickly integrate into your existing workflows. Therefore, this is an excellent example of Enterprise AWS AI Solutions in action helping you.
  4. Flexibility and Extensibility: Whether you’re looking to use pre-trained models, fine-tune existing ones, or build custom models from scratch, AWS provides the flexibility to support your AI strategy.
  5. Responsible AI: AWS emphasizes ethical AI development with built-in tools for bias detection, model explainability, and governance.
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Image generated with Amazon Bedrock using Stability AI model Stable Image Core 1.0

Taking the Next Step

So, as you consider leveraging AWS for your generative AI needs, it’s crucial to understand the full spectrum of services available and how to choose the right ones for your specific use case. To dive deeper into this topic, we highly recommend exploring the comprehensive AWS Decision Guide: “Choosing a generative AI service.”

This white paper provides in-depth insights into:

  • The various AWS generative AI services and their specific use cases
  • Factors to consider when selecting a foundation model
  • How to evaluate and compare different models for your needs
  • Best practices for implementing generative AI in your organization, leveraging Enterprise AWS AI Solutions

This guide’s insights will equip you to make informed decisions about your generative AI strategy. Then, you can take full advantage of the power and flexibility that AWS offers.

Download the AWS Decision Guide: Choosing a generative AI service

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Embrace the future of AI with AWS and unlock new possibilities for your organization today with Enterprise AWS AI Solutions! Tech Reformers can help you get started. Our AWS QuickStart can get you set up with a secure foundation, our AWS AI courses are live, and our consulting and AWS resources can be at your side.

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The Artificial Intelligence Landscape in Education and Public Sector

Technology evolves rapidly, and those of us supporting education and public sector organizations stand at a critical juncture. We’ve moved beyond acknowledging the potential of Artificial Intelligence (AI). Now, we actively explore its applications, seeking ways to enhance our services and operations.

As an AWS professional leading an Authorized Partner and Training provider, I’ve witnessed the enthusiasm and creativity teams bring to AI experimentation across education, municipalities, and state agencies. Chatbots now streamline citizen services. Predictive models optimize resource allocation. These initial AI forays show great promise.

Scaling: From Experiments to Solutions

Yet, as these experiments progress, common challenges emerge:

  • How do we scale isolated AI projects into comprehensive solutions?
  • How do we align our initiatives with best practices and ethical considerations?
  • How do we address the unique needs of our stakeholders?
  • How do we manage and allocate cost?
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The AWS Certified AI Practitioner certification gives you more knowledge to address these questions. I recently completed this certification and can attest to its value for tech professionals aiming to elevate their Machine Learning and Artificial Intelligence initiatives.

Deep Dive into the AWS AI Ecosystem

The certification journey explores the AWS AI ecosystem deeply, offering insights beyond general AI concepts. You’ll discover sector-specific use cases that resonate with challenges in education and public service, including:

Practical Application in Familiar Environments

This certification stands out for its practical approach. It goes beyond theoretical AI understanding, allowing you to apply AI within the AWS environment. This integration of AI knowledge with cloud expertise proves crucial for those supporting educators, local government, and agency stakeholders.

Certification Process: Designed for Busy Professionals

The AWS Skill Builder offers flexible, self-paced learning options, allowing you to balance your studies with ongoing responsibilities.

Skill Builder comes in four varieties. For those seeking certification, I suggest getting the Individual monthly subscription which includes labs, and, importantly, practice exams. You can sign up for as little as a month. So, for the frugal, start with Free, then upgrade to the paid as you get closer to the certification exam.

For those with a team that needs multiple subscriptions, consider Skil Builder Team as it comes with a management portal as well. Read more and reach out to Tech Reformers for more information.

The exam takes 120 minutes and comprises 85 questions, covering AI and ML fundamentals, specific AWS AI services, and their applications comprehensively. You can take it from the comfort of your home or office. Believe it or not, but I prefer to take my exams at a testing center.

Strategic Perspectives for Decision-Makers

Beyond technical knowledge, this certification provides valuable strategic perspective. It equips you to guide decision-makers in your organizations effectively. You’ll confidently advise on AI technology investment, system integrations, and impact measurements.

Elevating Existing AI Projects

Have you experimented with chatbots using Amazon Lex? This certification will show you how to transform these projects into full-fledged, multi-channel communication systems. If you’ve explored data analytics, you’ll learn to incorporate machine learning models for deeper, actionable insights from your datasets.

Ethical Considerations in AI Implementation

The certification curriculum weaves in crucial ethical considerations. As stewards of public trust and student data, we must implement AI responsibly. The certification delves into bias detection and mitigation, ensuring you innovate while protecting the interests and privacy of those you serve.

Shaping the Future of AI in Education and Public Services

AI’s role in education and public services will only grow. This certification positions you and your organization at the transformation’s forefront. You’ll lead AI initiatives that make a real difference – personalizing education to improve student outcomes or optimizing public services to better serve citizens.

Your Next Steps in the AI Journey

View this certification as the next logical step in your journey. Transform your experimental knowledge into expertise. Move from isolated AI projects to comprehensive, department-wide strategies.

As your partner, I’m here with Tech Reformers to support you throughout this process. Have questions about certification or specific AI applications for your organization? Reach out. Together, we’ll reach our goals in education and public service, creating smarter, more efficient systems that serve our communities better.

The future of Artificial Intelligence and particularly Generative AI in our sectors isn’t just bright – it’s transformative. The AWS Certified AI Practitioner certification equips you to shape that future. Ready to take this next step in your journey? Let’s connect and explore how this certification aligns with your organization’s unique needs and aspirations.

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In today’s digital landscape, data protection is paramount. One of the most effective strategies for safeguarding your critical information is implementing air-gapped backups. This blog post will explore the benefits of air-gapped backups and how AWS is making this process more efficient and secure.

The Power of Air-Gapped Backups

Air-gapped backups provide an extra layer of security by creating a physical or logical separation between primary systems and backup data. Here’s why they’re crucial:

  1. Enhanced Security: By isolating backup data, you significantly reduce the risk of cyber attacks, ransomware, and unauthorized access.
  2. Data Integrity: Air-gapped backups ensure that your data remains intact and unaltered, providing a reliable restore point in case of emergencies.
  3. Compliance: Many industries require air-gapped backups to meet regulatory standards and protect sensitive information.
  4. Disaster Recovery: In the event of a catastrophic failure or breach, air-gapped backups offer a clean, uncompromised copy of your data.

AWS Backup Audit Manager: Streamlining Air-Gapped Backup Auditing

Amazon Web Services (AWS) has taken air-gapped backup security to the next level with its latest feature in AWS Backup Audit Manager. This new control allows you to audit and verify if your resource’s backup data is stored in a logically air-gapped vault.

Key Features:

  • Automated Daily Audits: Once enabled, the control runs automatically each day, ensuring continuous monitoring of your air-gapped backups.
  • Customizable Time Frames: Set specific time frames for backup copying, tailored to your business needs and compliance requirements.
  • Comprehensive Resource Coverage: Apply the control to your selected AWS resources, ensuring thorough protection across your infrastructure.
  • Auditor-Ready Reports: Generate detailed reports to demonstrate compliance with organizational and industry-specific regulations.

Getting Started with AWS Backup Audit Manager

Implementing this powerful feature is straightforward:

  1. Access the AWS Management Console
  2. Enable the new control in existing AWS Backup Audit Manager frameworks or create a new one.
  3. Specify your desired time frame and select the resources to monitor.
  4. Let AWS Backup Audit Manager handle the rest, providing you with daily audits and actionable insights.

Availability and Pricing

AWS Backup Audit Manager air gap feature is just out and is now available in 2 US regions:

  • US East (Ohio, N. Virginia)
  • US West (N. California, Oregon)

Next Steps

Air-gapped backups are a critical component of a robust data protection strategy. With AWS Backup Audit Manager’s new control for auditing logically air-gapped vaults, organizations can enhance their security posture, ensure compliance, and gain peace of mind knowing their backups are truly isolated and protected.

Take the next step in securing your data by leveraging AWS Backup Audit Manager today. Visit the AWS Backup product page and contact Tech Reformers to learn more and get started on your journey to bulletproof backup security.

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Exciting Opportunity: AWS Summit in Washington, DC – A Must-Attend Event for Public Sector

Are you ready to dive into the future of cloud technology and its impact on the public sector? Mark your calendars for June 26-27, 2024, as the AWS Summit Washington, DC takes center stage at the Walter E. Washington Convention Center. This free event offers public sector professionals a chance to explore the latest in cloud innovation, network with industry leaders, and gain invaluable insights into digital transformation. This year there is a focus on Gen AI.

Tech Reformers at AWS Summit

We’re thrilled to announce that Tech Reformers, an AWS Partner specializing in Public Sector solutions and with a particular focus on Education, will attend this timely event. Our team looks forward to engaging with attendees and sharing our expertise in leveraging AWS to drive innovation in government and educational institutions.

Event Highlights

Immerse yourself in the latest AWS innovation with over 300 sessions covering a wide range of topics. You’ll learn directly from AWS experts about accelerating your mission through technology. The event provides unparalleled networking opportunities (other than AWS re:Invent which we will be attending in December), allowing you to connect with public sector industry leaders, AWS professionals, and innovative partners like Tech Reformers.

Hands-on Learning and Customization

Enhance your skills through interactive workshops, whiteboard case studies, and solution-building sessions. The AWS Summit caters to professionals at all levels. Whether you’re a decision-maker, technical leader, or developer, you can tailor your agenda to suit your specific interests and needs.

Keynote Address

Don’t miss the keynote speech by Dave Levy, VP of AWS Worldwide Public Sector. His address will focus on the generative AI revolution and its impact on public sector services. You’ll gain insights into how AWS empowers organizations to be at the forefront of technological advancements while maintaining security and efficiency.

See last year’s keynote.

Free to Attend & Learn

Unlike re:Invent, his event is completely free to attend, making it an accessible opportunity for professionals across the public sector. Take advantage of this chance to learn, innovate, and connect without any financial barriers.

Connect with Tech Reformers

As an AWS Partner with deep expertise in the Public Sector, particularly in Education, Tech Reformers offers unique insights into cloud-based solutions for government and educational institutions. We understand the specific challenges and opportunities in these sectors and can help you navigate the complexities of digital transformation.

So, why connect with us at the event? We can discuss how to:

  1. Optimize your AWS infrastructure for public sector needs with our AWS QuickStart.
  2. Implement secure and compliant cloud solutions
  3. Leverage AI and machine learning in education and government services
  4. Streamline operations and reduce costs through cloud adoption

Finally, don’t miss this chance to learn, connect, and innovate. Join us at the AWS Summit Washington, DC and be part of shaping the future of public sector technology. And, reach out to Tech Reformers today to schedule a meeting at the event and explore how we can help transform your organization’s cloud strategy.

AWS Summit, Washington, DC
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AWS Organizations icon

In the ever-evolving landscape of cloud computing, AWS Organizations has emerged as a critical tool for organizations looking to manage multiple AWS accounts. As their cloud presence expands, the ability to efficiently manage resources, security, and billing across numerous accounts becomes paramount. This article delves into the best practices for structuring AWS Organizations, offering a guide that will help tech leaders and cloud architects build a robust and scalable multi-account strategy.

At the heart of an effective AWS Organizations setup lies the concept of Organizational Units (OUs). These logical groupings of accounts serve as the building blocks for a well-architected multi-account environment. By strategically designing your OU structure, you can unlock a myriad of benefits, including rapid innovation, simplified billing, flexible security controls, and seamless adaptation to evolving business processes.

Foundational OU's. Security and Infrastucture.

The foundation of any solid AWS Organizations structure begins with two critical OUs: Infrastructure and Security. The Infrastructure OU houses shared services like networking, providing a centralized hub for resources that span multiple accounts. Meanwhile, the Security OU takes center stage in managing access and hosting essential security tools, ensuring a robust defense across your entire AWS ecosystem.

As we move beyond the foundational elements, we encounter business-oriented OUs that cater to specific organizational needs. The Sandbox OU, for instance, offers a safe haven for individual learning and experimentation, allowing team members to explore AWS services without risking production environments. The Workloads OU, on the other hand, becomes the beating heart of your cloud operations, hosting both software development lifecycle (SDLC) and production environments.

But the story doesn’t end there. AWS experts recommend a series of specialized OUs to address unique scenarios that arise in complex cloud environments. The PolicyStaging OU provides a controlled space for testing policy changes before widespread implementation. For accounts in limbo, the Suspended OU offers a secure holding area for closed accounts awaiting deletion. Non-technical users find their home in the IndividualBusinessUsers OU, while the Exceptions OU caters to cases requiring custom security measures. The Transitional OU serves as a temporary residence for newly acquired accounts, and the Deployments OU streamlines CI/CD pipelines.

Throughout this intricate OU hierarchy, certain best practices emerge as guiding principles. Applying policies at the OU level, rather than to individual accounts, simplifies management and troubleshooting. The separation of production and non-production environments within OUs adds an extra layer of security and control. Moreover, creating accounts based on function rather than mirroring organizational structure promotes flexibility and scalability.

As organizations embark on this journey with AWS Organizations, tools like AWS Control Tower offer a helping hand, providing a quick and secure way to set up initial environments. Security-conscious leaders will also appreciate the integration of services like Amazon GuardDuty, AWS Security Hub, and Amazon Detective, which fortify the overall security posture of the multi-account landscape.

In conclusion, the art of structuring AWS Organizations is a delicate balance of security, efficiency, and scalability. By embracing these best practices and leveraging the power of a well-designed OU structure, businesses can create a cloud environment that not only meets their current needs but also paves the way for future growth and innovation. As the cloud continues to reshape the tech industry, mastering AWS Organizations has become an essential skill for those looking to stay ahead in the digital race.

To get started with building your own environment, refer to the AWS Organizations Getting Started Guide. Better yet, you can use AWS Control Tower to help you quickly set up a secure initial AWS environment in a few clicks. Tech Reformers can help set up your environment with our AWS QuickStart which uses not only Control Tower but also the Landing Zone Accelerator using Infrastructure as Code (IaC) to manage and deploy your infrastructure.

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Digital transformation is a critical priority for businesses and public sector organizations as they strive to stay competitive, improve operational efficiency, and drive innovation. The cloud is a key enabler of digital transformation. It provides the scalability, agility, and cost-savings that organizations need to reimagine their business models and processes. Your cloud-powered transformation journey can start now.

However, embarking on a cloud transformation journey can be complex, with many organizational, technological, and operational considerations to navigate. That’s where the AWS Cloud Adoption Framework (CAF) comes in. The AWS CAF is a comprehensive, proven approach that helps organizations identify and prioritize transformation opportunities, evaluate their cloud readiness, and iteratively evolve their transformation roadmap.

The Four Perspectives of the AWS CAF

The AWS CAF outlines four key perspectives that organizations should consider as part of their cloud transformation:

  1. Business – Ensuring that cloud investments accelerate digital transformation and deliver desired business outcomes.
  2. People – Evolving the organization’s culture, skills, and ways of working to enable continuous growth and change.
  3. Governance – Orchestrating cloud initiatives, maximizing organizational benefits, and minimizing transformation risks.
  4. Platform – Accelerating the delivery of cloud workloads through an enterprise-grade, scalable, hybrid cloud environment.

Before diving too deeply, your team can complete the AWS Cloud Readiness Assessment. The results can help guide your next steps.

6 Foundational Capabilities

Additionally, the AWS CAF identifies six foundational capabilities that underpin successful cloud transformations:

  • Security
  • Operations
  • Technology
  • Process
  • Organization
  • Products

Realizing the Benefits of Cloud Transformation

According to the infographic, organizations that have adopted the AWS CAF have seen significant benefits, including:

  • 27% lower cost per user
  • 34% less downtime
  • 58% more virtual machines managed per admin
  • 37% fewer security events
  • 57% less time to deploy new code
  • 38% faster time to market for new features and applications

These improvements translate to reduced business risk, improved environmental, social, and governance (ESG) performance, increased revenue growth, and greater operational efficiency.

Getting Started With the AWS CAF

The AWS CAF provides a structured approach to guide organizations through the key stages of their cloud transformation journey, as outlined below.

Transform Incrementally
Envision - Identify and prioritize transformation opportunities aligned with strategic objectives.

Align - Identify capability gaps and cross-organizational dependencies.

Launch - Deliver pilots in production and demonstrate incremental business value.

Scale - Expand pilots to desired scale and ensure sustainable business benefits.

To learn more about the AWS CAF and how it can help accelerate your cloud-powered transformation journey, download the infographic and e-book, then reach out to Tech Reformers to discuss how we can help guide your journey.

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WorkDocs end of support coming

I logged into an AWS account early this week, ready to review the Amazon WorkDocs service and train a customer. However, an unwelcome notification greeted me at the top of the WorkDocs console.

Support is ending in April 2025. That is, the service will no longer be available.

Amazon WorkDocs Notification

Apparently Amazon made the “difficult decision” to end support for its WorkDocs document sharing and collaboration platform. So, as of April 26th, 2024, new customer sign-ups and account upgrades are no longer available. And one year later, on April 25, 2025, the Amazon WorkDocs site, APIs, and Drive will be permanently shut down and all customer data deleted. I am disappointed that somehow, I didn’t directly receive this notification.

For customers like me and Tech Reformers clients who have been actively moving content into WorkDocs, this announcement comes as a major blow. According to Amazon’s email notification, there is an April 2025 cutoff date. “[The] Amazon WorkDocs site, APIs, and Drive will no longer be available, and all data will be permanently deleted.”

Migration Choices

AWS has built a data migration tool to help customers export their content to Amazon S3 storage. It’s still, however, a significant disruption for those of us who had bought into WorkDocs as our go-forward content management solution.

Interestingly, Amazon seems to be pointing impacted customers to Dropbox as an alternative. AWS is offering discounts on Dropbox licenses purchased through the AWS Marketplace.

Did You See the End of Amazon WorkDocs Coming?

The writing may have been on the wall. Business Insider reported last year that Amazon itself had purchased over one million Microsoft 365 licenses for its own workforce, representing a $1B+ commitment to Microsoft’s competing productivity and content management suite.

As an AWS spokesperson stated, “[Amazon] must sometimes make the difficult decision to pivot when [they] believe [their] resources should be invested elsewhere to better serve [customers].” It seems Amazon WorkDocs simply failed to gain enough traction.

This situation underscores the importance of having contingency plans and exit strategies in place, even when leveraging services from trusted providers like AWS. Sometimes with little warning, cloud providers will eliminate solutions.

I’m curious if other AWS customers were caught off guard by this WorkDocs announcement like I was. Share your thoughts and experiences in the comments!

Unlocking the Power of Generative AI for Public Sector Success

Understanding Generative AI

Gen AI refers to algorithms capable of creating new content and ideas autonomously. Whether it’s generating conversations, stories, images, or music, this technology relies on large machine learning models trained on extensive datasets. It has garnered interest for its ability to drive innovation across various market sectors, including the public sector.

Empowering Public Sector Entities

Public sector organizations face unique challenges in meeting the diverse needs of their constituents. However, AI technology presents an opportunity to address these challenges by streamlining processes, enhancing decision-making, and delivering personalized services.

Key Benefits of Gen AI

Unlocking the Power of Generative AI for Public Sector Success

Here are some of the most compelling reasons to embrace generative AI:

  • Empowering decision-makers: Government agencies can analyze vast amounts of data to identify patterns and trends, enabling proactive decision-making and efficient resource allocation.
  • Accelerated research and discovery: Researchers can leverage this technology to expedite data analysis and experiment design. This facilitates faster discoveries and innovations in fields such as healthcare, education, and public policy.
  • Personalized services: Generative AI enables the customization of services to individual citizens’ needs, enhancing the overall user experience and satisfaction.
  • Improved productivity: Automation of routine tasks frees up human resources, allowing public sector employees to focus on big-picture and mission-critical activities and thereby achieve greater productivity.
Getting Started with Gen AI on AWS booklet image

Take the Next Step

As generative AI continues to reshape the landscape of public sector operations, now is the time to embrace this transformative technology. At Tech Reformers, we specialize in helping public sector organizations unlock the full potential of generative AI on AWS. For more information, please download this guide to getting started. Or contact us today to learn how we can help your organization thrive in the era of AI innovation.